Refund policy

We accept unused, unworn merchandise for a store credit within 7 days of receiving your order. Any items received by mail outside of the 7 day return period will be charged a 50% late fee from the value of the items returned.

Exceptions: All items marked ‘Final Sale', all sale, clearance or marked down items, opened from their original packaging, and accessories are non-refundable and will not be accepted for a return, refund or store credit.

All items purchased with a discount or promotion of 25% off or more can only be refunded as store credit.

All shipping fees are non-refundable. Return shipping costs are to be paid for by the customer.

Items must be received in their original, resell-able condition with the original tags attached. If any returned items are received worn, stained, altered or damaged you will not be eligible for a refund and the items will be returned to you at your expense.

Return Department:

Just Casual

345 McAdenville Road

Belmont, NC 28012

Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If more than 7 business days have passed since we’ve approved your return, please contact us at justcasualnc@yahoo.com.